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Terms and Conditions

This document is an electronic record in accordance with the provisions of the Information Technology Act, 2000 and applicable rules made thereunder, including any amendments related to electronic records in Indian law. This is a computer-generated document and does not require physical or digital signatures.

 

Introduction

 

Welcome to www.joyzee.in (“Website”), owned and operated by Matrivita Wellness LLP, a company incorporated under the Indian Limited Liability Partnership Act, 2008. Throughout the site, the terms "we", "us", and "our" refer to Matrivita Wellness LLP. By accessing or using the Website, you agree to be bound by the following terms and conditions (“Terms”), along with our Privacy Policy and any other policies referenced herein or made available on the Website.

These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

We reserve the right to modify or update these Terms at any time. Any such changes will be effective immediately upon being posted on the Website. You are encouraged to review these Terms periodically. Continued use of the Website after any modifications shall constitute your acceptance of those changes.

If you do not agree to all the Terms and conditions of this agreement, then you may not access the Website or use any services.

 

 

Platform and Services

 

JoyZee is a Direct-to-Consumer (D2C) brand focused on developing and delivering scientifically formulated children’s nutrition products rooted in Ayurveda. Through our Website, you can explore and purchase our products, read educational content, and manage your orders.

We currently offer health and wellness products designed especially for children. These include Nutrisip and Nutrisip+, our flagship milk mix products, and future offerings like healthy snacks and lactose-free alternatives.

You understand and agree that:

  • The Website is intended for users in India only. We do not support delivery to international locations.

  • The content presented on this Website is for informational purposes only. It is not a substitute for medical advice, diagnosis, or treatment. Always consult a pediatrician or qualified healthcare provider regarding any health-related concerns.

  • All product information, nutritional facts, and recommendations are provided based on internal research, inputs from healthcare professionals, and publicly available resources. However, we do not claim that our products are intended to diagnose, treat, cure, or prevent any disease.

Use of Website

 

By accessing this Website, you agree that:

  • You are at least 18 years old or are accessing the Website under the supervision of a parent or legal guardian.

  • You will not use the Website for any unlawful purpose.

  • You will provide accurate and current information during registration and for all purchases.

  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to, if we believe your conduct violates applicable law or harms our interests or those of other users.

 

Order Acceptance and Fulfillment

 

All orders placed through our Website are subject to product availability, price verification, and address confirmation. We reserve the right to cancel or limit quantities purchased per person, per household, or per order.

We may also require additional verification or information before accepting any order. You will be notified if any part of your order is cancelled or if additional information is required.

Our detailed Return and Refund Policy is available at: https://www.joyzee.in/policies/refund-policy

Intellectual Property

 

All content on the Website — including but not limited to logos, product designs, graphics, images, text, illustrations, and software — is the intellectual property of Matrivita Wellness LLP and is protected by applicable intellectual property laws in India.

You may not use, copy, reproduce, republish, upload, post, transmit, or distribute any content from this Website without our express written permission.

Third-Party Services

 

Our Website may contain links to or integrations with third-party services like payment gateways (Razorpay), email platforms (Mailchimp), and analytics tools (Google Analytics). Use of such services is governed by their respective privacy policies and terms of use. We are not responsible for the content or functionality of third-party platforms.

Limitation of Liability

 

To the fullest extent permitted by law, Matrivita Wellness LLP shall not be held liable for any direct, indirect, incidental, special, or consequential damages that result from:

  • Use or inability to use the Website,

  • Purchase or use of any products,

  • Errors or inaccuracies in content,

  • Unauthorized access to user data.

Indemnification

 

You agree to indemnify and hold harmless Matrivita Wellness LLP, its partners, employees, and agents from any claims, demands, liabilities, losses, or expenses arising out of your breach of these Terms or your violation of any law or rights of a third party.

 

 

Governing Law and Jurisdiction

 

These Terms are governed by the laws of India. Any disputes arising in connection with the Website or these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

Contact Information

For any questions regarding these Terms and Conditions, you may contact us at:

Matrivita Wellness LLP
Email: support@joyzee.in
Phone: +91 93183 54439
Website: www.joyzee.in