Questions you should be asking. Answers that we believe must be heard.

🍼 About JoyZee Products

JoyZee is a children’s nutrition brand committed to addressing the nutritional gaps in Indian kids using scientifically designed, ayurvedic-based products. Our flagship products — Nutrisip (for 2–6 years) and Nutrisip+ (for 7–12 years) — are healthy and tasty milk mixes formulated by pediatricians and nutritionists.
We use a blend of high-quality, modern science-backed and ayurvedic ingredients like Shankhpushpi, Brahmi, Ashwagandha, and essential vitamins & minerals. Every ingredient is FSSAI-approved and safe for children when consumed in recommended quantities.
We avoid refined sugar. All our products are sweetened with natural alternatives like Monk fruit, dates & jaggery, making them a healthy choice for growing kids.
Yes, our products are designed for daily consumption. Regular use helps support immunity, brain development, growth, and energy.
Nutrisip and Nutrisip+ contain milk protein and may not be suitable for children with lactose intolerance or dairy allergies.

📦 Orders & Shipping

Simply visit www.joyzee.in, choose your preferred product, and complete the purchase using our secure checkout.
We currently ship across all serviceable pin codes in India. International shipping is not available at the moment.
Orders are typically delivered within 3–7 working days, depending on your location. You’ll receive a tracking link once your order is dispatched.
You can track your order status under My Orders on your profile page: joyzee.in/my-profile/my-orders

🔄 Cancellations & Refunds

Yes. You can cancel any order before it is delivered by visiting your order history. For prepaid orders, refunds will be processed to your original payment method once the cancellation is confirmed.
We don’t accept returns. However, we offer replacements in rare cases like:
  • Wrong products delivered
  • Missing items
  • Damaged or expired products
You must raise a request within 7 days of delivery via WhatsApp at +91 93183 54439.
Refunds typically take 5–7 working days, after confirmation and initiation. You’ll receive notifications via WhatsApp/SMS throughout the process.

👩‍👧‍👦 Product Usage & Benefits

Absolutely! Nutrisip and Nutrisip+ come in kid-favorite flavors like chocolate. We’ve tested them with real kids to ensure taste is never a barrier to nutrition.
Yes! While it works best with warm or cold milk, you can also add it to smoothies, porridges, or yogurt.
No. Nutrisip is a supplement designed to enhance your child’s daily diet, not replace meals.

🔍 Still Need Help?

If you didn’t find your answer here, don’t worry — we’re just a message away!

📱 WhatsApp: +91 93183 54439

đź“§ Email: support@joyzee.in